HOW TO SUBMIT HOSPITAL AND PHYSICIAN CLAIMS
You must submit a completed claim form for any benefits to be paid. Be sure to complete the form in its entirety. Failure to do so will result in a delay in claim payment. Allow two weeks for claim processing. If you receive correspondence from the claim office, please respond promptly. Notification of injury or sickness must be provided within 30 days after the date of accident or commencement of sickness. Bills must be submitted within 90 days of treatment.
Download a claim form by visiting www.visit-aci.com or click below. Send the completed form with all bills and receipts for medical treatment to:
Administrative Concepts, Inc.
PO Box 4000
Collegeville, PA 19426
Make sure you fill out the form completely so your claim will be processed promptly.
Keep copies of all the documents you submit for claims.
To check the status of your claim, call Administrative Concepts, Inc. at (888) 293-9229.