Welcome
Franklin University
Select the Plan Year:
Important Messages
Helpful Quick Links
Use your insurance
To find a PPO provider, call (800) 678-7427 or visit www.multiplan.com.
- Select “Find a Provider.”
- Read about provider information changes and click “OK.”
- Click on “Select a Network”, then select “PHCS.”
- Use the search box to specify what type of provider you are seeking.
- Set your Location by updating your “Zip Code” and “Enter.”
- You may refine your search results as applicable to your needs.
In most cases, the provider will submit the claim for you.
If you are required to pay for services up front, you will need to complete a claim form in order to be reimbursed by the insurance company.
Download a claim form below, and send the completed form with all bills and receipts for medical treatment to:
Administrative Concepts, Inc.
PO Box 4000
Collegeville PA 19426
Fax: (610) 293-9299
Make sure you fill out the form completely so your claim will be processed promptly.
Keep copies of all the documents you submit for claims. If you have questions about claims, contact Administrative Concepts, Inc.
at (800) 476-4802 or claims@visit-aci.com.
Confidential Communication Request
If you would like to have confidential medical information from the claims administrator sent to an address other than the address on file with your school, you can download a Confidential Communication Request, fill out the form, and send it to the address listed. This form is available below.